jennifercheng22 in Ottawa

THEY CAME TO INSTALL OUR GARAGE FLAT ROOF IN OCT, 2008 AND IT HAS A TEN YRS LABOR & 20 YRS MATERIAL WARRANTY. TODAY, WE DISCOVERED THAT IT IS LEAKING QUITE BADLY WHICH SHOULD NOT HAVE HAPPENED AT ALL AS GARAGE ROOF HAS NO HEAT ISSUES AND WILL USUALLY LAST LONGER THAN A REGULAR HOUSE ROOF. AT THE BEGINNING, SHORTLY AFTER THEY HAD COMPETED, WE FOUND ABOUT WATER RETAINED IN THE CENTER OF THE ROOF AFTER THE FIRST RAINFALL AND THEY SAID THE ROOF WAS ALL FINISHED AND THEY WERE NOT ABLE TO DO ANYTHING ABOUT IT. SINCE WE HAD ALREADY FULLY PAID THEM BEFORE RAINING, WE WERE UNABLE TO DO MUCH ABOUT IT OTHER THAN COMPLAINING TO THEM AND MIKE HOLMES AS I FOUND THEIR NAME IN MIKE'S SHOW. NOW WE ARE WAITING TO CALL THEM WHEN THE WEEKEND IS OVER AND SEE WHAT THEIR EXPLANATION IS AND HOW THEY ARE GOING TO FIX IT.