Greetings, I am here to write of a review of Bedrock homes, more specifically their landscaping. We bought our house in November 2015 in the Fraser Vista area. In our purchase we paid for bedrock to do the landscaping for us, thinking it would save us the hassle. This turned out to be the biggest waste of money I've ever experienced. It is currently October 14 almost a full Calendar year since we bought the property and our yard still looks very similar to way it did a year ago. We waited patiently all spring, summer, and fall for something to get done. We even bought a new puppy anticipating that he would have a yard to play in. We have a yard of dirt weeds and water. I contacted the woman in charge of landscaping to find out why nothing had got done all year. She happened to be on vacation and didn't respond for over a week. When she did return she blamed the city for being to busy and not coming out to do the final grade. So I followed up and called the city. They told me that bedrock hadn't filed a request for final grade approval. Having found out I was given the runaround I called the General Manager of the company. He seemed concerned and honest upon our first conversation and I was told he would look into it and call me back. That was over a week ago I received no call back and I haven't been able to reach him since. So I got back in touch with the landscaping woman and told her what the city said. She said it was all a misunderstanding and tried to talk her way out of the wrong information I was told. She then blamed her contractor and gave me the contact information for Wiseman Landscaping. The man I talked to was completely unprofessional and blamed the weather for nothing getting done all summer. I was hoping he would take some accountability, but that seems to be a foreign concept to these people. I'm not sure if it's procrastination or they are saving money by buying all our grass and trees in October but what ever the case I'm out of patience. Our yard looks terrible! It's full of half dead trees and shrubs they delivered, weeds that grew all summer, no steps for our deck, garbage, and has a river of water running from the back to the front. They originally said we had the option to get grass in the spring. Which made sense since it has snowed 3 times already this year. Now I was told they are going back on what they said and putting in grass next week despite the snow and Ice covering the ground. They are delusional claiming grass planted in EARLY fall is completely fine. Late October does not seem like early fall to me especially with the snow. I implore anyone who foolishly buys a bedrock home to do the landscaping themselves! This company cuts every corner imaginable to save money buy a home from someone else who treats their customers with dignity and respect.
- Approximate cost of services:
- $1,500.00