Purchased a washer, dryer, fridge, dishwasher, microwave and oven from Trail in 2014. To date (now 2016), all appliances except the washer/dryer have had problems. Had 2 different Trail service techs out over the years and they did not provide consistent explanations. Now have to replace one of the appliances, and when I asked the salesguy what they could do to help, his answer was "it's the luck of the draw which unit you get when you first purchased them". They were not willing to provide any further assistance. Not encouraging or useful.
- Approximate cost of services:
- $1,000.00
- Company Response
Hi, I'm sorry to hear that you have had a negative experience at our Calgary South location. Unfortunately it is difficult for me to follow up without your actual name in the review. However, if you wish to discuss this further, please call me directly on (403)212-8548. Patricia