We hired Plantit Builders to complete our basement. I was very satisfied with the service provided from planning, budgeting, initial design and drafting the requirements. However, after the project Co-ordinator commenced the construction work we didn't see any commitment or accountability on his part towards our project. Timelines were not adhered to, no work for almost 4 weeks and there wasn't any transparency in terms of communication. Having mentioned that, when we escalated our concerns to the General Manager - Beau Nychka, he took immediate actions. Joe parker was our new Project Manager. Things were more streamlined and accounted for once he took over. We were provided project updates at the end of each week for the work that is scheduled to be completed in the coming weeks and also if there were any unforeseen delay that were expected with detailed explanation for it. Joe was always available for taking care of any concerns or for accommodating any changes requested. We are very impressed with his quality of work. The ratings are provided considering the new Project manager and experience with other divisions of Planit Builders.
- Approximate cost of services:
- $40,000.00