Reviews

10/10

I contacted DrainRooter Plumbing to receive a quote for a plumbing job I needed done. We were renovating our master bath and looking to change out the Vanity. After tearing out the floor and old vanity I realized the configuration of the drain pipes and water pipes was not going to work. I needed the pipes to be tucked into the wall rather then coming out of the floor. There was a also a crack in one of the water pipes caused by the demo. Right away within the same day my email was responded to, and I was able to schedule a time for a plumber to come by and asses the job. The estimate/assessment was free and they sent someone out as early as the next day. DrainRooter sent over Mike, who is very professional and figured out what needed to be done quickly and efficiently. After we discussed the job and price (which was reasonable considering the work required), we agreed to go ahead with the work. Mike went to work right away getting supplies and explaining every step which needed to be taken. Mike would also communicate often about what he was doing and why, it was good piece of mind to be part of the process. The job required cutting away some wall and floor to access the pipes. Several water pipes and the drain pipe needed to be replaced and redirected. Mike was able to complete the job in about 4-5 hours and installed new valves. When he was complete he inspected the job and checked for any leaks etc. Overall we are very happy with the job done and the price payed was inline with the quote. I would recommend DrainRooter to anyone in need of a plumbing job done.

Approximate cost of services:
$900.00
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Company Response

Hello Jay,
Thank you for taking the time to review our work! Our customers' satisfaction is our top priority; this is one of the reasons why we connect with homeowners right away after an inquiry and take the time to understand their project. It is important to us that we exceed customer expectations and provide owners with a peace of mind throughout the project. We are glad to know that you are happy with our professionalism and workmanship - we look forward to working with you again! Best wishes, DrainRooter Plumbing Team