Darrell was AWESOME! He called within a couple of minutes of posting a quote request. He was very professional over the phone and was able to assess what the issue was (I heard noises in our attic, but did not know what it was. After answering his questions he knew it was squirrels and was confirmed when he came). He scheduled us in for first thing the next day. He looked in the main attic and didn't see anything. He looked in the side attics and could immediately see and hear the squirrels. He was very patient and thorough when explaining everything that he was going to do and what we needed to do after he set the live trap and left. He managed our expectations by telling us that squirrels were smart creatures and so a live capture could take some time. He checked in with me a couple of times that day and the next, but no squirrels in the trap. When he came back first thing in the morning on day 3, he checked the trap and found 2 squirrels in there and a 3rd one loose in the attic. He took the trap to a park and released them and then came back to reset the trap for the 3rd squirrel. Again, he checked in with me a couple of times that day and the next to see if there was any updates. He came back again on day 5 to see if the 3rd squirrel was caught. He looked around, and assessed the situation and determined that no one remained and they probably left. He then sealed the hole that they came through in our roof. He gave thorough instructions on what to look out for and would come back if the squirrels found their way back. As I said Darrell is AWESOME and AMAZING! He is professional, knowledgeable, honest, and hand holds you through the entire process. He is by the book and very thorough in his performance. He won't rest until the job is finished to the satisfaction of the customer and beyond as he has very high standards. Though his business is small (he is a one man shop), he has a lot of experience and wants to do things right for his customers. If I ever have a future pest problem, he would be the only person I would call for the job. Thanks for doing such amazing work!!
- Approximate cost of services:
- $300.00
- Company Response
Thank you for the kind words. It was my pleasure to help you solve your problem.
~Darrell
PESTKO Pest Control