We purchased our appliances from the south Calgary store, Had an issue with the store during the purchase but got it resolved. Had an issue with the delivery of the product but got it resolved. Since the fridge has been worked on twice through Electrolux warranty and got it fixed wihtout issues through Totem Appliance repair. Now that the factory warranty is over and the extended warranty we purchased kicked in, it is a real nightmare. Transglobal is the company looking after the repair and after numerous phone calls and over 2 months later the repair is still not done. They sent the repairman twice to an address in Calgary instead if high river. Today I spent 4 hours on the phone with people from Transglobal and Coast and still do have it resolved. It is also very difficult and frustrating to get to talk to someone to help you out. I WOULD NOT RECOMMEND COAST OR THERE EXTENDED WARRANTY. Please ontact me for further details if interested. dave@fot.ca
- Approximate cost of services:
- $15,000.00