Reviews

7/10

Good work done. I had new sockets installed and overhead lights in basement rewired and made to function. The only real problem is that they were not able to fix my back door light. Not enough investigation was done of o the problem causing the light not to work. So now i have to hire someone else.

Approximate cost of services:
$800.00
2 of 2 people found this review helpful.
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Company Response

Hi Isa thank you for the review ...repairing the sidelight was never part of our original scope of work, and I did already do two or three things in addition to what I had originally quoted for no additional charge ...so I don't think it's fair that I was penalized for not doing a fourth additional thing for you ....we allocate our time according to the workload we have to be at another job so wasn't able to keep doing additional things for you as we scheduled to do a service call at another clients...really unbelievable thank you so much

0/10

After several quotes, I got a reasonable quote from Enviro Tree Care to trim a back yard maple and a poplar. The workers came very late, did not trim what I had asked for. Moreover, at the end of the day the workers dumped all of the wood chips in their truck on my sister's driveway after promising to dump the small amount on which we had agreed. The workers were very unfriendly and refused to listen to my instructions. Their boss backed their choice of what to trim and refused to listen to me. So half the work got done. I still have too much shade and the untrimmed poplar limbs keep falling causing a dangerous situation. I would not recommend this company. They took advantage of a senior, a female, and refused to do the work I contracted them to do while expecting the full amount to be paid. I will now have to hire another group to do the work properly.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Dear Isa,
We appreciate that you feel that there was more work you wanted done, however, the work was done to the letter of the work order you signed and the wood chip was hand shoveled, at no extra charge, and dropped off at your sister's property at your request. When you let us know it was more than you wanted, we sent our crew to take away the portion you did not want, at our expense.
We hope that, for the next company you work with, you are more clear in what you expect and read the work order more carefully to avoid misunderstandings. We truly did everything we could to make you happy and rectify any issues you had on this job. We definitely did not take advantage of a senior female and never would do that. We even offer special pricing for our senior customers. We will chalk this up to a learning experience and thank you for your business. All the best, Enviro Tree Care Inc.