Reviews

10/10

I was in a panic. My 44 year old Stanley garage door opener was suddenly on its last legs on Thursday night. The lock to the rear door of the garage was broken with no other access to the garage. I was really worried that the garage door was not going to open in the morning with my car inside. Erick responded to my overnight e-mail and called me at 9:30, found me a better deal on the garage door opener that I had selected, juggled some commitments and arranged for an emergency installation on Friday afternoon. Tim gave me a heads up at 12:45 PM that he would be arriving at 1:00 PM (was promised he'd be there between 1 -3) & quickly & efficiently installed my Chamberlain unit in just over an hour. He then explained how to operate the unit and was kind enough to inspect a neighbour's opener and gave her some helpful tips for some problems that she had been experiencing. The service call concluded with a discussion re options/pricing for some new weather stripping around the garage door which will be delivered/installed next week. Very fair pricing! Garage Door Geeks, Erick and Tim, define customer service through how accommodating, efficient and helpful they were. Very grateful that I found them! (The 'approximate cost' reflects the installation of the garage door opener and the purchase/installation of the weather stripping. I provided the garage door opener)

Approximate cost of services:
$484.00
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10/10

Furnace turned on intermittently. Fixed a loose wire in the thermostat. Also did previously scheduled Fall maintenance. Educated me on how to increase/decrease airflow to the 2nd floor. Very pleased with the service, professionalism and helpful training/education provided.

Approximate cost of services:
$96.00
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Company Response

Thank you for the opportunity to assist Peter! Very pleased to learn that our 1st class service was very much appreciated by you!

10/10

I called Jessie first thing in the morning and he gave me some helpful feedback. I placed the service call after lunch and he arrived an hour later. Our ice machine wasn't working and Jessie determined that the water line was frozen causing the fan to stop working creating the jackhammer sound we heard in the morning. It also affected the cooling of the fridge. Our ice machine has been repaired on 2 previous occasions; however, Jessie was reluctant to repair it again based on how some of the wiring had been compromised and cut in the past. We really appreciated his candor. If he wasn't confident, why should we be? He shared is product knowledge in answering our questions about what replacement fridges he would recommend when that day comes. In summary, Jessie was prompt, thorough, efficient and likeable ... qualities that will warrant him a return call when we have the need for his services!

Approximate cost of services:
$130.00
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10/10

Upgraded my 20 year old furnace to a high efficiency unit after checking out several vendors. High Efficiency wasn't the cheapest option but I opted for the Carrier brand reputation & the sales approach by Charton who was easily the best as he gave me complete confidence in how the furnace would be installed. The venting was very complicated but he detailed it perfectly. The other companies were not as specific leaving me questioning what the ceiling in my finished basement would look like. Just needed a small inconspicuous grill The installers came ready to work and completed the installation efficiently, in a timely manner and answered my questions. Cleanup afterwards was as expected. This company knows their stuff!! VERY IMPRESSED!!

Approximate cost of services:
$3,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Peter,

Thank you very much for your good review and business.
Very glad to know you are happy with our installation.
I will pass your praise to Charton and the installation team.
Please do not hesitate to contact us if you have any inquiries in the future.

Thanks again and wish you all the best.
Bella ^-^

10/10

I had used George Kent 30 years ago to replace some windows. A neighbour used them this summer to replace his eaves troughs and recommended them. They gave me a very competitive price quote. They arrived at 8:30 and had the job completed by 3:00. They made some excellent suggestions such as adding an extra downspout which spilled onto the back lawn as well as improving the appearance of eaves troughs at the front corner of the house. Rick, the salesman, dropped by about 12:30 to check on the progress which I appreciated. Great crew ... answered my inquisitive questions & thoroughly cleaned up afterwards. Great experience ... can't think of anything anything I'd change. My house looks brand new!

Approximate cost of services:
$9,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your review and we look forward to serving you again. I will pass your comments on to the team.

10/10

Upgraded my electrical panel from fuses to circuit breakers. Their 'Master' electrician worked diligently and completed the work is less time than planned. Did a thorough check that everything was working and cleaned up the working area. Would heartily recommend them.

Approximate cost of services:
$950.00
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10/10

I found Spring Home on Homestars. Most complete furnace servicing I've ever had. Thoroughly tested, cleaned and serviced my furnace & provided a full report of findings on the invoice. Only company that has ever recommended that I have an extra grate installed in my furnace room to improve airflow which makes total sense. They sent an e-mail prior to the call confirming rates and details. Serviceman called just prior to arrival. Office staff were very helpful. Very professional. Heartily recommend!!

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Peter,
Thank you for all the kind words. We will be sure to pass this along to the rest of the team here at Spring Home. We look forward to doing business with you many years to come.

10/10

My neighbour & I got 3 quotes and selected Park Paving based on price and our understanding of how Vito ran his business. (He could have expanded and had another crew but he liked to personally be on site when the work was being done). My wife has chemical sensitivity health challenges and he was understanding and accommodating about that which we greatly appreciated. Vito answered our many questions, had excellent suggestions and his crew did a great job. They worked quickly and efficiently and left the street cleaner than when they arrived. In fact, 4 other neighbours were so impressed, they had their driveways done as well. THANK YOU Vito and the Park Paving crew. Highly recommend them!!!

Approximate cost of services:
$1,469.00
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