Ana in Calgary

Its very nice to read here that good feedback. Its sad what we experienced. People be aware what you sign and sure before to sign any contract with them go find a lawyer to review your contract. WE bought a house from them and they never gave us the real contract , beside they signed the contract with incorrect day , and even the days that we signed the contract doesn't match. On top of all these they even changed some papers from our contract without to contact us nor even consult with us. So be very careful what you doing!!! Hire your own lawyer ! Do not trust their lawyer , because he is supporting Excel homes to do illegal things and when you contact him to ask why he wasn't honest and allowed Excel Homes to do illegal things , he will tell you that he does not represent you!! I had the worse experience I ever could have. Every time they did mistakes. I never got the contract signed by the company, nor even they bothered to give me !! Even they sent the contract with missing information to my bank and in that information was other information from another client. So now you can see how insecure is our information with them. I can say a lot of bad things that happened from the day we went to shop for a house till today when we are close to possession day. I can say if you want to be stress free and not have to argue or waist your time, then do the deal with the sale manager or vice-president and sure do not forget to get in writing everything , special the price. Yes, same time make sure you get enough contact information for sale manager , vice president , etc.. because you will not be transfer to talk to them when you will call, your emails will be answered by somebody that will try to make you quiet and let them play their funny game. Some employees in this company does not have good skills to deal with clients and that is the reason of bad communication . Somebody said here that I new house its normal to have problems. That is absolutely not correct. If she had issues already with her house then its clear what quality the Excel homes provides. I lived in a house that was new too , but never had any issues , so before to buy from them things very well.