During our LeafFilter installation one of our security cameras on our garage was accidentally destroyed. We were assured by LeafFilter that we would be reimbursed for a replacement camera, but after we paid for our installation in full, we have literally been ignored - our phone calls and emails are no longer being responded to. DON’T BE FOOLED by their slick sales presentation about their unbeatable customer service - as soon as this company gets its money they no longer care about you… that’s the type of customer service $14,000 gets you. Not to mention that we are also still picking up scraps of metal and sharp nails all around our property left by their install team. When we look out our upstairs windows we can see several piles of nails still on our roof. I just hope when they eventually fall off I’m able to find them before any of the kids who often play barefoot around our pool do. Do yourself a favour and DO NOT EVER purchase anything from this company! We could have saved thousands of dollars and went with a company that actually cares.
- Approximate cost of services:
- $14,000.00
- Company Response
Hi Matt, we're concerned to hear about your experience. We'd like to get our support team involved right away! Please visit https://gutte.rs/3aLsVDi, where you can submit a service request at the bottom of the page, and someone will contact you shortly. If you prefer, you can call us at 800-749-4566 or email support@leaffilter.com. We look forward to speaking with you soon.
