Jonathan who provided the quotes was knowledgeable and affable. The installers Karl and Clinton worked efficiently and diligently. There was a bit of a lag in the AC install due to a previous install taking more time. I also would have appreciated the furnace recommendation and cleaning before the AC install as this resulted in me paying an additional amount for a bypass. Overall a good experience.
- Approximate cost of services:
- $12.00
- Company Response
Thank you from all of here at Knight for sharing your recent experience. We do apologize for the lag you mentioned. We do our utmost best to accommodate all our clients to the fullest. That may mean spending more time to make sure the install is done 100% to our clients satisfaction. As for your furnace and duct cleaning I understand this was an added cost and when it is time for your yearly maintenance and tune up please call me directly and I will provide a discount on the future work for you as a goodwill gesture. Thanks again and hope you enjoy your cool summers for many years to come. Best regards. Mark Coffin. Service Manager.