Dan in North York

My experience with Sure Cut from start to finish has been amazing. The job of finding a company to fill in my very large concrete felt overwhelming. I had met and decided to go with another company, but their lack of service and attention to detail drove me to cancel the job before it had even started. When I found Sure Cut, I was very nervous given my previous experience. However, one meeting with Michale and Brian assured me that they were trustworthy. Their quote was highly competitive and they explained exactly what would happen before the job even started. Throughout the job, Brian and his team were amazing. They arrived early every day and walked me through exactly what they would be doing. My yard was not an easy one and they managed to make it look amazing. Even my neighbours commented on how great the grew was. Michael followed-up with me every day to make sure I was happy and answer any information that I may have. The job was completed on time and I love my new yard. The grass is beautiful. There was a small area of sinkage, but they came by to fix it in a timely manner. I would highly recommend Sure Cut. Michael and his team do wonderful work and excel in customer service.

I would highly recommend using Moore Brothers and will use them again in the future. I had a very tight budget and a narrow time for when the painting could happen. Kevin made all of it work. He also managed to get some electrical work done in my home at the same time. I was away during the painting and I knew that my home was in good hands. Kevin emailed me on a daily basis to let me know about the progress. He was also very quick to come back and touch up a couple of areas (some done by me) and even help with some shelf hanging. It is rare to find a company that is so dedicated to service and going the extra mile for their client. Kevin went above and beyond and my home looks great!

My initial impression of this company was that it was very good. They came out to give me the quote and spent time explaining what needed to be done. Also they showed up on time. When they finished the job, they called to let me know that the garage still wasn't working properly and that it would cost me another $300 to buy a new motor. Leo (the rep) advised that he would look for a less expensive solution and get back to me. The problem is that he never got back to me, nor did he mail me my receipt or warranty which he had promised. I now feel like they took the money and ran. My door works 90% of the time and there was no follow-up. A great start, but a bad finish.

Again, my experience with WaterWorks was very good. The service people are all very professional. The work is done in a timely manner and they always take you through what they see as the problem and how they will fix it. I have never felt like they are ripping me off. They also have an amazing call centre that calls before and after all service is done. I would highly recommend them and will continue to use them for all my plumbing needs.

My basement had flooded and ruined some of my carpet. Mark came out to try to match the existing carpet and gave me several options to choose from. Mark is a true professional and runs his business with pride. He over-services and provides everything in writing. He is not happy unless you are. I will use him again in the future.