Reviews

8/10

Have a direct energy service plan and I am so happy that I do. They provide great service and apart from being called "ma'am" by the customer service dept, the experience is always a positive one.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Carol,
Thanks so much for your review - sorry about the ma'am - that one always gets me too : )

Best,
Crystal
Public Relations team, Direct Energy

10/10

Called Direct Energy - app't scheduled at my convenience and within 36 hours, (non-emergency), technician came on time, called before arriving, assessed and completed service, provided valuable information and was done in a very timely fashion. 100% satisfied.

Approximate cost of services:
$179.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for taking the time to provide your feedback Carol!

Best,
Crystal
Direct Energy PR team