Don't buy houses from Parkwood
They were very helpful before purchasing the home. They could promise you everything but after that, they could easily turn you down. If you think waiting time at the Walmart customer service is horrible every time when you need to return something, I can guarantee you the waiting time for Parkwood to come and fix things is way, way longer than you can imagine. Apparently they don't want to fix anything after the house is sold - they don't care about home owners, period. Parkwood promised within 90 days after taking possession to fix all issues listed, absolutely no way! After I kept arguing with them, the construction manager called me said they got 40+ houses on going in Edmonton then blabla. It sounds to me they have a perfect excuse asking customers to wait then the warranty will be expired after one year then they won't do nothing to help - plus they don't really want to help - As I said they just want your money. If you are thinking about buying a home from Parkwood, I suggest you stay away. If you are purchasing a home from Parkwood, all I can say is good luck.
- Approximate cost of services:
- $535,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks Hao Qin for your feedback. We are very sorry to hear that you feel this way. By no means do we want our home owners to feel that they are not cared about. They are our top priority and we do apologize if there were delays in getting your items fixed. If there are still any outstanding items, we urge you to contact warranty@parkwoodhomes.ca so that we can look after these for you.