I had been searching for a good appliance repair specialist as my lousy Samsung washer failed. Called and eventually connected with Linda. She was patient enough to listen to what my issue was and quickly came to assess that my particular repair would be approximately $600-$900. Certainly not worth moving forward with. I would truthfully say Linda was very honest. Others that I called for the same work seem to be willing to would my money. Linda's recommendation not to repair the washer but rather buy a new one I am confident will in the end save us a lot of time and aggravation. In the end, although I didn't use their service, I will likely return one day. Thank yo Linda