PLEASE PLEASE be aware of this company. Most people know not to use them. My father past away a few weeks ago. As I was going through his paper work I found a bill from them for $65. I further investigated and found out that he had been paying $65 a month for about a year now. I find it outrageous to pay that amount a month when I pay $57 every 3 months. When I contacted them about removing it they said I had to buy out the contract for $7300. FOR A HOT WATER TANK that I can buy at home depot for a little over $1000. There is no way out of the contract. I do have lawyers involved but there is not much I can do. The new home owners don't want it and I can't blame them! This company goes door to door hoping customers wont actually read the contract. People just like my dad who thought it sounded good. So In the end these people are going to get any money that is made off the sale of the house!!
- Approximate cost of services:
- $7,300.00
- Company Response
Hello Sabrina,
Thank you for providing us with your feedback although we are very dismayed to read about your situation. Unfortunately I cannot find you in our system based on the information provided. If you would kindly send me your contact information as well as your Father’s address to simplycares@simplycomfort.ca, I will gladly take a look into his account to investigate further.
If you have any other questions or concerns please do not hesitate to reach out to us directly.
Best regards,
Allison
Senior Customer Relations Manager