Reviews

2/10

We seen The Master Craftsman at a home show and thought we'd sign up for the free quote. We recently moved from another city and were not aware of any refinishing companies in the area so we thought we'd give them a try. A pushy salesman came to our home and treated us as if we knew nothing about antiques. He looked at the 4 pieces we wanted refinished and appraised them at much higher than they were worth. We are well versed in antiques and have been collecting our pieces very carefully for over 20 years. The salesman was either trying to take advantage of us or wasn't qualified for the job. He also noticed a table and buffet and hutch set we had built for us a few months ago and told us it was a very valuable antique. Obviously we were very leery. The quote he gave us for the refinishing was outrageous, laughable really. We've had many of our antiques refinished in the past year (beautifully done) and his quotes were triple what most other companies charge. When we told him the quote was too high, he proceeded to haggle for a lower price, instead of giving us an honest quote upfront. The salesman was beyond pushy and we had a hard time getting him out of our home. The next day we started receiving phonecalls, pressuring us into signing a contract. It got so bad we seriously considered changing our phone number. We are very disappointed with their business tactics and wouldn't recommend them to anyone. All you get out of the free quote is disrespect and dishonesty.

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