Reviews

10/10

Earlier this year, we needed to replace half the windows in our house as well as all the outside doors. Based on the recommendation of our daughter, who has several doors and a small window installed by this company, we contacted Galaxy Windows. Dmitri was very responsive and patient with us as we expanded the scope of the project several times during the consultation (adding more windows to the project that we originally were not going to replace) and even changed the design of the front door a few times while Dmitri was writing up the contract :) Even though I'm sure we drove him crazy with all the changes, he was very understanding and accommodating and gave us an excellent price. The installation went quickly and smoothly. Alex was very friendly and worked very efficiently in installing all the new windows and doors. The cleanup that Alex and his crew did was wonderful - they packed up and removed all the old windows and doors and seemed to have left my house cleaner than when they arrived. Thank you Dmitri and Alex!

Approximate cost of services:
$17,000.00
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Company Response

Hello J,
We’re glad everything went as planned. Thank you for doing business with us.
- Dmitri & Alex.

1/10

We were referred to this company by another landscaping supply company as we needed 20 extra stones and our company did not have any in stock. The only good thing about this company is that they have a lot of instock stones so you can likely just stop by and pick up your order. I had my brother pick up the required stones (we had called ahead so when he got there they just quickly loaded it up onto his truck with a forklift). When he was offloading them on the driveway, he discovered that half of them were broken or had significant chips that made the stone un-usable. Unfortunately, my brother was unable to take them back and I had to load them into my car and drive them back. It was easy to exchange, but one of the man at the front desk was kinda rude...stating that we had to be more careful with the stones as they are fragile. When we drove back into the yard, we realized why 1/2 of the stones were broken...the employees were really rough with them. In stead of place on the stones on the ground, they just dropped them from a foot or so in the air. We had to get them to open another skid as we refused to accept some of the ones that they tried to give us (again they were broken or chipped). We will probably avoid this place in the future if possible...else we will have to be extremely careful and load the stones by ourselves.

Approximate cost of services:
$400.00
3 of 3 people found this review helpful.
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