I am a landlord and tired of cleaning after dirty apartments after tenants move out. As a result I came across an add for Anna's Housekeeping Services and proceeded to give her a call. I explained the unit was very dirty (kitchen, bathroom and floor mainly) and she told me not to worry they handle this type of service all the time. $120 3 hours 2 cleaners. What can I say? I should have done it myself and saved all the money I wasted. Bathroom still smells like urine, bathtub still dirty with cleaning product residue all over the tiles. The floor throughout especially the kitchen is still dirty. I called Anna to complain and what a defensive individual with zero customer service skills. I couldn't get a word in edgewise and I most likely raised my voice to give her all my comments and all she could say is that I should stop yelling at her and that she had been at work since 8:00am and had a hard day!!! No wonder probably lots of complaints! In the end she hung up on me. My only regret, I should have read all the reviews first and saved my money. Now I must go and clean my apartment.... My advice to her is that she should close up shop and take an anger management class.
- Approximate cost of services:
- $120.00