jchucas in Pitt Meadows

Had water in crawl space. Had several companies come and provide quotes. Everything under the sun was suggested. Cost anywhere from $2500 to over $35,000. All estimates where done by only looking in the crawl space. c Called Bob and Drainrock. He came over and inspected the crawl space but suggested that best way to know for sure what was the issue was to blast out drain pipes and stick a camera down and actually inspect the drain function. He also indicated that in this process they would also dig a test hole in the back side of the house to physically inspect drain pipe. I agreed to pay the $1250 to perform the flushing and camera of drains. What was found was that the product used during the construction of the house was no longer to drain the water away from the foundation of the house. There was also plastic wrap around pipe further preventing the ability of drain pipe to remove water. this was found because they actually dug the test hole to physically inspect drain. The complete drain pipe needed to be replaced and further crushed rock applied to top of pipe to provide proper drainage. Drainrock dug around the house exposing and removing the old drain tile pipe. Installed new PCV piping and added 30,000 lbs of crushed rock. They also repaired and coated the foundation walls. OK, so a lot of companies can do that. However, you will be hard pressed to find a company that will do it as well and in a manner that truly is a cut above what you would expect. Starting with Bob who is professional, knowledgeable and respectful. He took the time to explain the process and pros and cons of other types of repairs. He is straight forward and direct.. The staff that came to the house are also amazing. Respectful, hard working and an absolute pleasure to be around. I was home almost the hole time while the work was being done over two weeks. The team was always working hard and started on time and stopped when promised. This was the case every day. They cleaned up the area at the end of each day only leaving out essential tools and equipment. They were very mindful of the optics the work had on my neighbors and keep the work site as clean and debris free as possible. Payment was set on completion of tasks broken up in a couple of sections. No monkey business of cash up front etc... This made me feel very comfortable as I knew they would not leave my job to do other jobs until mine was complete. As for the quote, Drainrock was not the least or the most, however, what helped us choose them was their ability to take the time to actually investigate the reason why water was getting into the crawl space and the several solutions offered with the pros and cons. they also provided a warranty that we thought was very impressive. In short the work was completed on budget, on time and my yard house were put back in a condition better than we started. If you are serious about repairing issues with water in your house in mind there is only one company to call. Drainrock. Also, when you look at the reviews you see all the 10's and you think it must be a trick. Trust me it is not, this company strives to do good work and fair value and most importantly ensure that they have a great name.