daniela in Concord

I can't believe how many high stars this company has. The workers that came into our home were incredible, nothing bad to say about them. Kevin, however, the sales person and also owner is so rude. When we had an issue with the insert they put in he came to our home when we weren't home, took a look and said it's not his fault. When I asked him why he didn't have a look when we were home so we could discuss he said he's too busy BUT '' if I need him to come hold my hand'' that he could come back. What kind of a business owner speaks to customers in this manner? NEVER EVER Will i recommend them. His entire demeanor is arrogant and unprofessional