Reviews

10/10

We had a leak a few months back after a wind storm and so I called Chouinard Bros for the repair. They had done the original install back in 2002. They showed up pretty quickly (one week; keep in mind lots of other roofs were damaged in TO) and agreed to waive the repair costs as part of a roof replacement. Since the roof was about 18 years old, it seemed reasonable to do a replace. I had gotten a quote from them six months earlier, which they honoured. The sales person Chevy was very reasonable and fair throughout, and Linda was very good to us in terms of coordinating the repair as quickly as possible. I got one other quote and Chouinard Bros was competitive. I ran the proposal by a knowledgeable family member who confirmed it was a good quality roofing system in CB's proposal (and also thought highly of CBs due to previous projects. The job was done well, on time and the cleanup was thorough. The project coordinator Adam was very friendly and was very responsive to questions. I recommend them.

Approximate cost of services:
$9,500.00
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Company Response

Jeff, thank you so much for the kind words. The entire team here at Chouinard's works hard to provide exceptional service to all our customers. It looks like a few of our favourites(Chevy, Linda and Adam)assisted you on your most recent project. Please know that our family will be here to help your family or any of your friends for years to come should the need arise.

6.5/10

On the plus side, they were able to start right away, finished on time, price was fair, they were honest and they did a pretty good job. On the minus side, they couldn't match the stain on stairs (probably not their fault) but didn't tell me that until the job was well underway so now my stairs don't look like the rest of the floor they didn't have time to do stairs. The workmen left cigarette butts in the neighbour's garden, which is annoying. Also, I wasted a morning off work waiting for the boss to show up never did show. They also did a so-so job on some minor repairs.

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Company Response

We appreciate specific feedback, whether positive or constructive. Thank you for sharing these points.

9.8/10

We had Howard paint most of the interior of our new home and a bit of the exterior. He was recommended to us by our real-estate agent. He and crew are superb. The work they did was immaculate, they were prompt, extremely courteous and very flexible. The price was fair. They finished on time and on estimate. Every little detail of the job is perfect (and it was a complicated job with lots of trim). I'm convinced that you cannot get a better painting crew in the city.

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