Overall OK. Had to be with the workers all time to make sure they are doing work properly. Un-supervision allows room for cutting corners. Had to insist for the dryer vent to be cleaned for extra cost. Staff seemed to be physically tired from doing this job over and over throughout the day and slightly lacked initiative on performing additional work for additional cost. At the end of the day, job done OK, ducts and furnace clean
- Approximate cost of services:
- $400.00
- Company Response
It is unfortunate that you felt it necessary to be with the workers all the time that they were doing their jobs. Maybe you had a bad experience in the past but our workers are very diligent and take pride in the work that they do for us and our customers. Regarding the additional work (dryer vent cleaning) that you requested, it wasn't that we didn't want to do the work, it was that upon our inspection we felt that it was not necessary as the dryer vent did not need cleaning. At the end of the day, we are pleased that you are happy with the final cleaning. Frank Orsan - www.OrsanAirServices.com