Ryan in Mississauga

Recommended by another contractor, i called The Crack Doctor and they were available to come within 4 business days. Due to a cancellation, they came in 3 days. Den and José showed up on time, and got the job done (fixing 2 cracks in my poured concrete foundation) in 4 hours. They cleaned up everything, and left my basement in the same state it was before they arrived (Except the cracks were fixed!). I left the wall exposed for 2+ weeks. I've tested the cracks since, and no water is coming in. Today I called them back to ask a few questions about the taps left in the wall. After having my specific questions answered thoroughly, i chatted with Nigel about interior insulation, framing and finishing options in order to avoid future issues with condensation on the wall (not related to the cracks). Nigel was super helpful. The quality of work done by The Crack Doctor, combined with Nigel's thorough accommodation of my follow up questions was fantastic. I would use them again, and recommend them to anyone. Thanks, Ryan

After we discovered mold behind a wall in the basement, Ross came within 30 minutes to check it out. He assessed the situation and gave me lots of advice on how to cleanly and safely deal with the mold. He referred me to some service providers to fix the cracks in the foundation addressing the source of the problem. Ross spent a lot of time with me, on his day off, and answered all of my questions. He also gave me a number if there are any followup questions. I really appreciate his advice and i'd recommend him to anyone.