gabe in Oakville

I would not recommend this company in that the aggravation caused by the delays and poor workmanship is not worth the reduced cost. Vic promptly came out to provide a quote which was a few hundred dollars lower than the competition. He was pleasant and assured me that the work would be done properly and that they used Canadian product. The Armstrong box says "Made In America". On the day of installation the workers did not arrive as they were supposedly involved in a traffic accident. The following day they arrived more than an hour later than I had specified as no one told them what time to arrive. The installers rushed to finish in one day. They were messy leaving tools and wood scattered throughout the room. Also dropping tools on the flooring. I had asked that they nail the subfloor, but it wasn't done. In the light of day I could see that it was inferior workmanship. There were at least 5 split boards and more than 30 nicks in the hardwood. The installers should have seen this and repaired it, but as they were in a hurry to leave they did not bother. I called Vic who came out and agreed that it needed to be repaired. A week later someone came out and repaired the split boards and his partner filled in the nicks. From a distance it looks fine but close up you can see the putty used to fill in the marks. Vic did not bother to call to see if I was satisfied with the final repair, he immediately debited my credit card even though I had asked him if I could pay the balance by cheque to which he agreed. But then reneged and said they didn't accept cheques. He also said he did not come out for final inspection because the person that did the repairs was also his sight manager, which was not true as I spoken to the fellow. Vic also promised to provide me with more putty, but none was forthcoming. In summary the work was adequate but not worth the aggravation even with a $100 discount. time to arrive.

Daniel came out in early May 2016 to give me an estimate. I feel he is very personable and honest. The patio door was replaced in early June. It looks great and I have received many compliments on it. The installers did a great job. My only complaint would be that the driveway was left with some debris on it from their work, eg. shavings and some sort of dustings. Also their equipment left imprints on the driveway. Daniel did come out to have a look and assured me that they would disappear. Two months later they have somewhat faded. All in all I would not hesitate to recommend and to use this company again.

In early April I had an overgrown tree pruned in my front yard. I'm very happy with the competent and efficient work provided by Glenwood. The crew was pleasant and courteous. The clean up job was excellent. Their price is very competitive and I would highly recommend them.