Nipigongirl in Ottawa

I am a local real estate agent and needed to have a client's foundation repaired prior to selling. I met Chuck through another agent who highly recommended his company for the job. He showed up on time, was very courteous and reassuring, and gave the client information that was needed to do the job. They did the job on time, took photos, and gave a 10 year warranty. The house sold in a day, and the client was extremely relieved that the foundation issues were not an issue during the negotiations. I have recommended Chuck many times, and his approach with each client is the same--honesty, integrity and a well done repair. This contractor is the " Real Deal " and I would recommend his company to anyone that has issues with their foundation.

I purchased a GE range just before Christmas 2015 and it was delivered Feb 25, 2016. The range was a slide in range , with a ceramic top, convection etc. When it was finally installed after my kitchen had undergone renovation( March ), the oven failed to heat past 275 degrees, and the range vibrated very loudly. I called Corbeil and they advised me to get GE to get their service people in. They came after about 2 weeks and diagnosed the problem as a defective fan motor and a defective temperature gauge. I had to wait for 2.5 weeks for the parts and finally they came late April and the repair was made . The technician said it was all fixed and I was happy. That was late in the week of April 22nd, 2016. that Sunday, I put a casserole in GE oven and it wouldn't heat past 275, again. I called GE on Monday morning to lodge a complaint but they didn't get back to me. I used the cooktop but an alarm started ringing and an E7 error message rAng and wouldn't stop. I had to shut the breaker switch off at the main electrical panel in order for the ringing to stop. Wednesday morning I called GE and Corbeil telling them that this had gone on long enough and I wanted a new range. Corbeil said that they would not do this and the range would have to be repaired. Someone from their head office called me and said that they would not be able to sell this range at all because it was " refurbished"!!! Well, I honk that what I have is a lemon. The Corbeil person told me that these were my only options--keep the broken range or get another service call. I told the man that I had a gun to my head and I had only one choice, didn't I? He said yes. He said that service would call me. Corbeil coasts on their website that they give extraordinary service to their customers---they don't care and I will never shop here again and I will tell everyone to avoid them. They do not give any customer service and bend to what their manufacturers say to do. I bought a defective appliance and I am out 1800$. NEVER will I shop at Corbeil and I would not recommend that prospective buyers purchase there either.