Reviews

10/10

Mark and his associate were professional, communicative, polite and respectful. They came on time. They cleaned up and took the garbage away. Mark followed up the next day to make sure everything was good. It was a very positive experience.

Approximate cost of services:
$3,000.00
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Company Response

Hi Linda!

Thank you for the kind words and positive review. We are happy to know Mark and House Depot team, were able to help and make a positive experience for you.

Please keep us on the speed dial for any electrical and/or heating, ventilation, and air conditioning needs. We are ready to tackle all boilers, furnace, geothermal systems, heat pump, and ductless HVAC emergencies 24/7. Please visit our website for more information.

Thank you again!

House Depot
www.housedepot.ca

0/10

Paid installer to pick up and install Bosch dishwasher. Door would not close as frame is bent at hinge. Customer service hangs up on me by transferring me to a recording that explains a 2 day process to go thru to see if I might be eligible to exchange the dishwasher. Manager has not called me back. I can't use my sink

Approximate cost of services:
$1,049.00
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Company Response

Thank you for your feedback. We are sorry to hear that you received a damaged/defective dishwasher. Unfortunately, the damage was concealed and was not easily identifiable. All items are received from the manufacturer and remain unopened until the customer has possession. Our notes indicate that you and your contractor picked up the dishwasher on March 7 evening at approximately 5:45 pm. The damage was not noticed until after your contractor had installed the unit.

Canadian Appliance Source(CAS) was notified the morning of March 8 of the damage and worked as quickly as possible to resolve the situation. Our returns department has a process that we must follow and once the return/exchange department had all necessary information, they were able to approve an exchange on your damaged unit.

You were notified of the approval approximately 3 hours after your initial call to CAS this morning.

While we certainly understand the inconvenience you have experienced here we feel that your situation was resolved in a very timely and positive manner. We are confident that your replacement unit will meet your needs and we hope to see you back at CAS in the future.

10/10

Antonio is professional, timely and reasonably priced. His work is tidy and he is very accommodating. I purchased a second home which had previously had cracks repaired by someone else and he went by to check the work for me before I finished the basement. I have no hesitation recommending him. He warranties his work as well.

Approximate cost of services:
$678.00
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Company Response

Thank you Linda for your review!