STAY AWAY. You may be tempted to buy from this company because they are the only suppliers of Soundproof Windows in Toronto. Save your money and use it to MOVE instead. My windows arrived almost 2 months late, while the company was very unhelpful and made no effort to keep me informed of their status along the way. Not only do they not reduce sound to the degree I expected (I might as well not have them at all), but they're extremely difficult to open. They do NOT open "like my regular windows" as advertised. I was disappointed in the product and the service. Look elsewhere for your windows.
- Company Response
Yes, we did have a number of delayed installations late in 2006. A late delivery from our manufacturer combined with a Christmas shut down extended our normal delivery. We believe that proper communication with our customers is very important and thought we had kept everyone affected by this delay informed and updated on the deliver status of their order. Obviously from this customer’s comment we did not communicate well enough and will look at how we can insure better notification if this should ever occur in the future.
Sound proofing windows is one of the most effective ways to reduce exterior noise. Adding a sound proof window will reduce exterior noise by 65% to 75% (the variation depends on the type of existing window and the wall construction), it will not reduce sound by 100%. If you are expecting 100% noise reduction you will not get it. Be aware that some noise always comes through the walls.
The windows have tight seals to maximize sound reduction. If you have any issues regarding our windows, please contact us and we will inspect and adjust them to insure their proper operation.
Thank You
David Rosolen