Jayne McCaw in Toronto

It was a big job. I wanted to get 2 quotes. Mister Plumber was my first quote. I almost didn't go for another quote because I trusted Volodymyr, as he explained everything throughly and I thought that the price quoted was very fair. I felt like the job was in good hands, it would be well done and good value. It was just a very good feeling. I also went to Waterworks for a quote - easy decision, they were over 2 times the quote of Mister Plumber and the person presenting the quote did not make me feel confident that they would do the job well. Mister Plumber performed the job better than I ever imagined. They told me that since they have to dig up part of my driveway to access the city pipes, they can't guarantee that they can put everything back, ie they are not a landscaping company too. I understood. In the end, after a full day of digging and several large deep holes in my driveway, I arrived home from work and couldn't even tell that any work had been done!! There was no indentation in my driveway and where they replaced pipes inside was totally clean. I can't recommend these guys high enough.

Contacted them from Craigslist to remove tree branches from a neighbour's tree. Zal (owner) came and gave me a quote and arranged a time to come and remove the tree branches. He was very organized, well spoken and professional. One job turned into another and he then repaired a fence, took down a tree from my neighbours lawn and also took down some awnings from my house. Zal and his workers were very polite, reliable and trustworthy. I have since got my eaves cleaned by CityWide and will be in touch with any sort of property maintenance that I need.

Moving company left a big oil stain from their trolley on my freshly cleaned carpets. Called SO CLEAN to come in and remove as I didn't want to leave this stain for the new home owners. They completely removed the stain and like last time, very professional. Most impressed with their staff and their professional approach. Now I get mail from them with coupons and good advice, such as how to remove pet urine. I like that sort of information! Would never think of using another company again.

Would definately recommend this company. The whole experience was first class - from the initial call I made which was professionally answered which told me I would be called 30-45 minutes before the home visit (which I was), to the home visit which quickly diagnosed the problem, fixed it, cleaned up everything afterwards to the follow up call the next morning to make sure I was completely satisfied. Poor George the plumber though, he hit his head hard on my furnace, I could tell it really hurt! He was very hard working, efficient and friendly and ensured me that their work is guaranteed, so if there is another big rainstorm and my basement again floods, not to worry. Now, that is a company I will call again!