Reviews

10/10

Can’t say enough about the service and professionalism of the Watermart team. I don’t typically give reviews but was compelled by the 5-star service. With a plethora of great choices available, I landed on Watermart (twice) thanks in large part to the exceptional and expeditious service provided by Donna. She answered every one of my questions all the while not making it feel like she was pushing me on the product. The installation was just as efficient. Ken did a marvellous job (both times) making sure I knew what he’d done and answered any questions I had with operation and maintenance, although to be quite honest the units are very self sufficient. My only job is to fill the salt bin. All that said, the Watermart team performed at a level that exceeded my expectations.

Approximate cost of services:
$1,700.00
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Company Response

Hi Kelvin. Thank you so much for your kind words. Thank you as well for choosing Watermart. Finally, thank you as well for posting a review - despite that it is something you don't do often. We know that there are lots of choices out there. Therefore, we do work extra (extra) hard to ensure that we distinguish ourselves from the crowd. And Donna is great, isn't she? It is also a policy never to try to close the deal. We do feel that great products, pricing and service is a formula that sells itself. I'm also very happy to hear that you were happy with Ken. He is our head technician with almost 15 years of experience. Thank you once again. Please get in touch anytime if you ever have questions. Sincerely, Dave, Donna, Ken and the rest of the Watermart Team.

10/10

I would highly recommend Razario. He was able to properly diagnose the problem and took his time to clearly explain why the issue preventing my refrigerator from cooling. Although I did not go through with the repair as this was a personal choice due to cost, I believe he was competent and trust worthy. I actually sought a second opinion on the issue and the same diagnosis was concluded. Highly recommended.

Approximate cost of services:
$60.00
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Company Response

thank you

10/10

I called Brent for an inspection on what I thought was a water damaged sub-floor panel. I later decided to have him do a full home inspection instead. Brent went through my home like a bloodhound, checking every corner, every nook and every seal both inside and out. While going through the house he explained why things happen the way they do and what potential problems could come down the line. When all is said and done, Brent sits down with you and explains in detail what he has found and what he thought was done quite well. A binder and detailed copies of the inspection are provided for future reference. I even received the digitals of the numerous photos he took of the house for record keeping that very night. I had numerous questions and he took the time to answer every single one of them. This is invaluable when the guidance comes from an industry expert. I cannot express how satisfied I was with the service provided today. Professionalism and dedication like this to one's craft is hard to come by today but Brent exuded these qualities and exceeded my expectations. Thanks Brent. Fantastic job!.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Clone Brent
Any advice to offer fellow homeowners facing a similar project?
Call Brent. Trust me.
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Company Response

Thank you so much for the kind words and review Kelvin !!! It is much appreciated !!! A fine Markham home indeed ! I am glad that you were happy with the inspection. I actually find it alarming how many people find me to be so detailed and that I take the time to go through things with people. Shouldn't all home inspectors be doing the same ? From what I've heard time and time again, apparantly not. I just heard a story yesterday that the people had a inspection performed on their home and the inspector from the buyers went into the attic, found an issue, told them it was a major structural issue, didn't bother to take a picture of it, and didn't even give the buyers a report. This scared everybody and the deal did not go through because of this. The sad part is, this is a well respected home inspector in the industry !!! How do people understand if you don't tell them, explain it to them, and show them pictures for proof ??? Totally unprofessional! Anyways, no more bickering ... Thanks again Kelvin and thank you for choosing Classic Home Inspections !!!