Reviews

1/10

The absolute worst. Good at selling, extremely bad at customer service. Actually, dealing with customer service is like dealing with a completely different company, nobody knows what is happening, add to this lots of attitude, different answers for the same question, blaming one another (one went as far as to call the person who placed my service request as 'Stupid, doesn't know what she's doing'). I would not recommend this place for anyone.

Approximate cost of services:
$4,500.00
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10/10

The AccuServ team replaced my whole heating and cooling system. On time, on budget, and mostly the work was perfect. The attention to details is unreal, no corner cutting, no question unanswered. Aaron and his team did an amazing job. I would highly recommend them (and I already did).

Approximate cost of services:
$23,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are happy to hear that you are 100% satisfied with your entire heating/cooling system replacement. Our intensive training program helps us to educate our staff and technicians so that they will always be able to answer any questions you may have. Although many HVAC companies may cut corners to save on their own costs, this generally ends up costing the customer more in the long run, because the job wasn't done properly the first time. We are not one of those companies. We like to work with our customer and find a solution that meets their budgetary needs, can be completed on time and ensure that it's done right the first time so you don't have any unexpected expenses in the future. Within our company all of our techs are trained about the importance of the details, even the smallest ones, this allows our team to be extremely efficient when completing a repair or replacement and when educating our customers. We greatly appreciate your recommendations and don't forget to call AccuServ for your annual maintenance check, we'd be happy to be your preferred service provider.