JR from North York

We recently purchased our Kitchen appliances from Caplan's. We also have purchased our laundry room appliances and mattresses too from Caplan's over this past year. We found the service each time to be excellent and the staff were most knowledgable about the appliances compared to other retailers we visited before making our purchases. What impressed us most was that the staff focused on finding us appliances that met our interests like spacing limitations, back problems for mattresses etc. and were not focusing on pushing us to purchase the latest or highest priced items. Delivery each time was on time and any special requests like taking away old appliances or mattresses were done without hesitation and no mess left behind. If we had any questions or concerns we were directed to the right staff from sales to the delivery department etc. We naturally expected that there would be an issue or two to arise but so far our experience with Caplan's has been smooth from start to finish and we truly were satisfied.