Hickey14 in Calgary

Supreme windows was recommended to me by two co-workers. I started out dealing with Wes Willet. He was prompt providing a quote for the work. He didn’t rush us to make a purchase or bother us after giving the quote. He encouraged us to slow down and come to the show room and see the product prior to purchase. We replaced 16 sliding windows with the crank style windows and a sliding door with a garden door. Dave was the next person to contact us to tell us that the windows were ready to go. He quickly scheduled us in. He told me how many guys were showing up, what time they started, how long it will take, and who our point of contact would be. From there I met Ryan who lead the crew. He and his team were very friendly to my wife and I. Over the 3 days we would come home and any of the crew we encountered were friendly and would always stop to quickly chat. After the crew went home, I would look at the work completed and was very happy with the quality work they did. Ryan and I would text when needed he was great at quickly responding. I had a few requests throughout the project and Ryan completed them all with no questions asked or no threats of cost increase. On the morning they were installing the garden door I wanted the trim around the door to look a certain way. Sent pictures of what I was thinking and when I came home it was done the way I wanted. Once completed Les contacted me and asked how I thought it went and if I had any issues. I had one small issue on my siding needing repair and he immediately said no problem send a picture and we will fix it. Overall great group of guys. I would highly recommend them and would use them again. Great experience start to finish and a great group to work with. Thanks Team Supreme

Dale Coates was our Project Manager. He always kept in touch with us throughout the project. He always got back to us within or less than 24 hours. He was easy going and always attentive to our concerns. This was our first reno so we felt like we were pretty high maintenance we noted a lot of concerns with Dale throughout and he never seemed to be bothered or annoyed with us. Which I can understand in his line of work dealing with first timers could be annoying. He took the time to work through any issues we had. I am always apprehensive about recommending services to people simply because a company is only as good as it people. If you don't use the same person I am recommending you may or may not receive the same service I received. What I will say is I recommend Dale to complete your project. Also an honorable mention to Charlie Liu he completed our drawings and submitted the permits he was very nice and detail oriented. We are extremely happy with our new space and look forward to using it.