quibbler73 in Bolton

For the insulation, Graham and his co-worker were nice and businesslike. They put down tarps explained what they needed and got right to work. They put baffles in the roof trusses and started to blow in the insulation. They were done in 1 1/2 hours. They took their tarps out and did a rough cleaning. Highly recommend them. For the gutters, they showed up and got right to work. They had a good amount of guys and had the old gutters off really quick. They explained that since my gutters drained in the front, they had to drop them down more to get the slope so they would drain. I appreciate the explanation. Now for the roof, the roof looks good. As for them putting it on and cleaning up, that sucked. Not really safe putting it on, didn't have their ropes out at first until I wrote an email, which I didn't get a response for. Cleanup happened after sunset and the person doing the cleanup only ran the magnet over the walking path. We are still picking up nails in our yard. I complained and I am not sure the staff I have complained to wanted to hear it or are unable of dealing with complaints/concerns. George Kent's other products are great and the roof warranty was a big selling feature even if they didn't cleanup.

I contacted Alarm Force to add remote arming and disarming. Installation was quick, on-time and tech was knowledgeable. During the upgrade process, I was promised a reduction in price for the Alarm force service. Approximately half. Seems to good to be true, I thought, but I am at the end of my contract, so even if it is not true, I will just leave and go somewhere else. A week after the tech visit, I get a call to say that they are still waiting for the paperwork from the tech. So they are going to give me 1 month free for my troubles. I just got in the mail that they are switching to Bell, so am I getting jerked around. I will post again once they reduce my bill.