My kitchen drain was draining very slowly, so I called DrainRooter. It was arranged that a plumber would come out the same day. Mike arrived, assessed the situation and ran a snake through the drain. The drain worked but not as well as Mike wanted it to work. He was not happy with the results, so did not charge me. He said to call if it gets worse. It did get worse, so I called. Mike came back. The drain was a troublesome one. My house is old and the plumbing for the kitchen goes all across the house and drains to the opposite side. Needless to say, it was not an easy fix. But, Mike persisted and my drain works! He worked very hard to find a solution to the problem that was not going to cost thousands of dollars to replace pipes. He was professional, thoughtful and kind. The price was more than fair for the hours that Mike was at the house. I would highly recommend this company, if Mike is any indication of their quality of work and professionalism. Thank you again.
- Approximate cost of services:
- $300.00
- Company Response
Reading this review was the first thing that we did this morning and it put a smile on all of our faces here in the office. Terry we appreciate you taking the time to share your experience, thank you! We are very happy to know that we were able to help you with your kitchen drain issue in a manner that met your expectations of a plumbing company. Our plumbers are knowledge, professional and have your best interests in mind. They will provide you with all the possible solutions to the issue that way you can make an informed decision. Here at DrainRooter Plumbing we offer 100% satisfaction guarantee to ensure homeowners that we will get the job done the first time - saving you time and money! We look forward to working with you again Terry! Best wishes, DrainRooter Plumbing team