Cancelled Service - still took my payments!
I cancelled the services in 2015 since I moved to The monitoring Center and noticed recently that they are still taking monthly payments from me. I called to complain and was told there was nothing in the records that said I called to cancel. They refused to refund my money. NEVER USING THEM OR RECOMMENDING ADT to anyone!
- Approximate cost of services:
- $41.00
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- Company Response
Hello Minesh, we'd like to help in turning things around. Can you please send your contact information to communication@adt.ca so we can locate your account and look into this? Please include "Homestars" in the subject line. Thank you!