Matthew Edison in Toronto

I had an old furnace that needed changing and an upgrade - thought I'd take advantage of some of the rebates out there before winter hits. Renato was the first guy to show up and my first choice. He's prompt, sociable and a total pro with no b.s. He went straight to the basement gave the furnace and space a once over and made his suggestions keeping in mind my budget and what my house required. What I liked best was that he never tried to up-sell or make suggestions for needless extras. He showed me the catalogue of options made his suggestions gave quotes and then left it with me to decide. When my budget got tight due to electrics going over I gave him a call and for 10% he bought the furnace and put it on hold for me until I could come up with the funds so that I could still get the discount for the unit before the deadline passed. He aloud me to work out a payment plan with him and was good enough not to charge interest on what was already an incredible quote. He checked in with me close to the re-scheduled date and called the night before to let me know what time they'd be showing up in the morning. He and his colleague, Slavic, arrived exactly on time. They were always friendly, efficient, and tidy. He not only helped me claim my rebate there at the dining table, he also fixed a damaged vent attachment at no extra cost. I looked around before deciding on Renato and he's the best price in town. When people asked what I paid, I'd tell them and they'd say they wished they'd called him when they were getting theirs. These guys were in and out in four hours after checking the output of all the vents in the house and giving me a tour of the new furnace and thermostat. Can't say enough good about these guys. Thanks Renato!

I had an electrical emergency in that I bought a new house in The Junction area that needed Knob & tube removal and rewiring to be ESA certified for insurance. The work had to be done while I was working out of town and I could only meet with an electrician on the Sundy before I left. Anne called me first thing in the morning to let me know Gus would be in touch shortly and Gus called 5 minutes later. In 20 minutes, Gus was at the house and gave me a walkthrough discussing what I'd like to have done. He was patient and thorough and true to his word. Jack & his crew came in and did a great job pulling out the knob & tube and EXTENTION CORD attached to the K&T! They put in great 12w pots throughout with dimmers, moved a ceiling fan, put in a new 200 board, and did extras like cut stone backspalash in the kitchen for better fitting outlets, added lights in mudroom & attic at no xtra cost. All drywall holes were minimal & patched & sanded. They were curteous, professional, and left the place clean. I got the house completely ESA certified. Definite reccomend!