BH in O'neill

This "company" is a prime example of what TERRIBLE customer service is and an absolute failure on following through with what they claimed they could do. After booking an appointment TWO DAYS PRIOR to needing a repair done on a dishwasher and oven, the "service technician" (and I use that term VERY loosely) showed up TWO HOURS LATE. Upon calling to find out where they were, we were called back and then rudely hung up on. When they arrived to the residence, they did not fix anything but still took the money for the "consultation fee"....which ended up being more than what was quoted on the phone. After calling them back to find out why there was an over charge and nothing done, the dispatcher would not let us get a word in edgewise, did not offer an explanation of any sort, and then told us the "there would be no next time" for them to "help" us out. Apparently, we were inconvenicing them by hoping they would do their job and unfortunately won't be "graced with their presence" again. Thanks for nothing! The last time I checked, customer service is exactly that: servicing the customer. All Canada Appliance did NOTHING of the sort. Their number is 905-426-3313. Save yourself the time, aggravation, and MONEY and don't bother calling. They are a scam and a poor excuse for a repair company. Unfortunately, they are tarnishing the reputations of honest, reliable organizations. I guess there is always a bad apple within the bushel.