House is beautiful. But we've had a lot of issues with the floor on the master bedroom, they have tried to fix is atleast 10 times but it keeps coming back. Now the warranty is up and they won't look at it. But the sound from the floor has gotten pretty bad now, it never went away, we can hear it in the main floor when somebody is walking upstairs. It's almost like something is breaking. I feel like they did not look at the issue very seriously... they kept sending a junior guy to take a look at it. Another issue which was very bad was the main washroom shower stall. The tiles were not installed very well and water leaked through the floor to the main floor ceiling and the next bed room wall. It is fixed now but not completely. It's very stressful when you buy a brand new house and these issues come up and are not fixed.
- Approximate cost of services:
- $579,000.00
- Company Response
Thanks Sameer for complimenting your Parkwood home, we are glad that you find it beautiful. We're sorry to hear about the other issues you faced and that despite our attempts, they still did not seem to get rectified. Unfortunately, some problems are more difficult to solve than others, which can be very frustrating for our customers, we understand. If it is still not resolved, please feel free to contact us.