Purchased a Monnessen fireplace from James and installed it myself during our main floor renovation. Really nice fireplace but had an operation issue with it. Turns out the manufacturer had updated a part that resolved the issue but mine was not updated. James picked up the new part and scheduled one of his techs to replace the component. Great service!
- Approximate cost of services:
- $2,500.00
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- Company Response
Andrew as you know equipment can have hiccups, however we do spend a lot of time researching the equipment we provide to our clients to avoid it 99% of the time. However if there ever is a time, as you know we do answer the call of a client and are more than happy to get it looked after right away. What a stunning fireplace !