Reviews

10/10

Purchased a Monnessen fireplace from James and installed it myself during our main floor renovation. Really nice fireplace but had an operation issue with it. Turns out the manufacturer had updated a part that resolved the issue but mine was not updated. James picked up the new part and scheduled one of his techs to replace the component. Great service!

Approximate cost of services:
$2,500.00
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Company Response

Andrew as you know equipment can have hiccups, however we do spend a lot of time researching the equipment we provide to our clients to avoid it 99% of the time. However if there ever is a time, as you know we do answer the call of a client and are more than happy to get it looked after right away. What a stunning fireplace !