Our furnace quit in the early eve of the coldest day yet this winter. The indoor temp dropped to 54 degrees. I called A-1 and left a message asking to have a service call first thing in the morning if possible. I received a call just before 8am the next morning and arrangements were made to have a technician come out between 9am and 1pm. The price for a service call was given to me upfront, and was told the technician would provide a detailed estimate of the problem. Mike the A-1 Technician, was at my house before 9:30 a.m., friendly and informative while explaining the issue with the furnace. Luckily it was a $79 fix (along with the $99 service call - which I found to be realistic and quite fair). He was finished in no time at all. The furnace was running great, the house was beginning to heat up and I was a happy camper! Would not use anyone other than A-1, and highly recommend their services. I was informed a preventative maintenance program on my furnace, and Mike was kind enough to leave the information with me. Good people - from start to finish. H. Smith
- Approximate cost of services:
- $193.25
- Company Response
We really appreciate seeing these types of reviews, at A1 we are constantly striving to give customers the best possible service. It is nice to see our hard work is paying off. Thank you for taking the time out of your day to post this review, we look forward to working with you again. Until then take care!