They responded to me very quickly, within 15 minutes. On site within an hour, and the repair took about an hour. Explained everything, and did a good job tidying up afterwards.
Thank you so much for your appreciation.
Couldn't be happier with Husky. Dmitri came out on short notice to give me a quote, and when compared to other quotes, he was offering the best value for money at any level - the 'economy' model or the high end furnace. I had also asked about a tankless water heater, and he offered a better model at a better price than his competitors. He also made sure that I was aware of all the rebates that I could pursue (nearly 50%) to lower the final cost of the replacement furnace. After selecting Husky for the job, the installers (Edyn and Alex) were able to come out in just 2 days, and did the job quickly and neatly - the only evidence they were there was the new furnace. They identified an issue with switching to a tankless water heater, and recommended solutions. While I chose to wait on the tankless water heater, they got to work on the furnace and did a great job. No mess left behind at all. Lastly, Katerina in their office took care of all the paperwork - applying for rebates, arranging my financing, and registering my furnace with the manufacturer to ensure that the warranty is active. Couldn't be happier with Husky, and looking forward to working with them in the future for my tankless water heater!
November 25, 2016, Dear Matt, Thank you for taking the time to document your experience with us. Everyone involved with your project has been notified of how happy you are. We really appreciate your business. - The Husky Team
