We hired Brandom after being referred by a colleague, and after interviewing many other contractors over the course of a year. We found that acting as a full service contractor (ie: designer, supplier of materials, renovator, service team, etc) they met our criteria for a "one stop" shop. This was very helpful given we could go to their show room and actually touch/feel all materials we were planning on including in our project. The end results speak for themselves - Brandom has access to excellent inventory...high quality and reasonably priced.
Jim helped us with the design work over the course of a few months, and Tony was never far away. When it came down to the dollars and cents the costs were fair and reasonable, and most importantly exactly what I expected.
Dan and Randy were the contractors who did the work - full kitchen tear down and rebuild, master bathroom tear down and rebuild (with a new closet), and full updates of the other two bathroom. They also installed new long tiled ceramic tile flooring on most of our first floor. Dan and Randy are sticklers for their craft. They expect themselves to complete the job as good as they would complete it in their homes and the results showed. No issues with uneven floors, inaccurate tiling, slanted cupboards, etc. Everything was done very well with very little rework, at least from the customer perspective.
Renovating a home in Markham was also a long jaunt for the team, who were located no closer than Courtice. They travelled every day, and arrived and departed at the exact same time for over 3 months. This helped plan out our days, as we were staying in the home with 2 kids through the entire process.
It's difficult to get glowing reviews from other homeowners in Markham, where seemingly everyone is getting something done to their home. Every person that comes into our home is blown away at the reno results. It's a show-home now!
If there was one piece of feedback have passed across is that we had to spend some time staying on top of the work to ensure it was getting done correctly and per our specs/design. This is I think largely a result of the distance between Brandom's home office and Markham but it did start to wear on us over the 3 months of the reno.