East Ender

I purchased a bathtub from York Taps. It arrived cracked. David, the store manager, was easy to deal with at the time and agreed to take the tub back and provide a refund. However, after over a month of waiting and multiple calls and emails, he would not grant my refund until I finally mentioned I was married to a lawyer. I appreciate that David is busy and he certainly is knowledgeable and has good products. But they really need to work on their customer service.

After shopping for someone to refinish our cabinets - Tabatha from Eco Refinishers was the most helpful with the most competitive pricing. Their availability was within needed time frames and Tabatha was available to talk about the best solutions for our kitchen. Zack and his team were very punctual on the days they came to do the actual job. They were professional and went above and beyond to make sure everything was done to the highest standard. Not to mention they use high quality, eco friendly materials. I would definitely recommend them to refresh any cabinetry in your home.

We had our Furnace and A/C installed by A Plus back in November 2015. The sales rep Bernie was great and educated us on our best options. The installers themselves worked hard that day, but we did have some trouble with our condensation pipe on the furnace afterwards. We were upset, but A Plus fixed the problem and compensated us appropriately for the one-off experience. Phil, their sales manager has taken the matter seriously and professionally and we appreciate it. Even given this situation, I would go with them again.