Spring duct cleaning on our new home
We moved into our new home in Dec 2015 and through our HVAC contractor, (Martino Contractors...excellent guys by the way) set about planning to get the ducts cleaned to be ready for the summer etc. Martino Contractors recommended us to you. As a new home with some sections of our development still under construction you can imagine the state our ducts would be in. Well I called Dave's Ducts and spoke to Stan who guided me through the whole process answering my questions as we went along, professional and friendly. Day of the service which was scheduled for 08:30 got a phone call from Brendan asking if I would mind if they came a bit early or if I wanted they could sit outside and wait until the appointment time. When was the last time someone offered to wait outside your home as to not disturb you? Certainly a welcome departure from what we normally get. Brendan and Scott were polite, knowledgeable and accommodating. They answered all my questions and explained everything they were going to do and how it would be accomplished. They did an excellent job, cleaned everything up and left everything reinstalled nicely and neatly. In and out in 2 hours. The before and after pictures alone were enough for me to write this review but they truly are great techs and a credit to your business. I can see how hard you have worked to earn the accolades you get Dave and you do it by providing excellent service and surrounding yourself with excellent people. Thank you very much and we will be lifelong customers. Already recommended you to everyone in the office. Take care.
- Approximate cost of services:
- $299.00
- Company Response
Hi Ed - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Martino HVAC is a great company with great values; we're glad they were able to refer our service to you. Our entire team is comprised of individuals with a strong sense of character and integrity. We value our customers and are firm believers in karma. Our goal has always been to ensure this service is perform properly and thoroughly. All our technicians hold their own NADCA certifications and before/after pictures are mandatory with every service. These pictures not only inform our customers on the efforts of our work - but also inform us when to stop cleaning! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com). PS. 5-7 years per NADCA standards and under normal living conditions (no pets/renos) is the average time between cleanings. So see you in 5-7 years!
