I was very happy with the work done. Ernie Wilkens at first seemed like a very nice man. They did all the work listed on the contract then took care of some small extras that I asked for. When it came down to invoicing me for the extras the price went up tremendously. When I asked for an explaination for the extra charges they just told me that it was for all the extra work I requested get done but Ernie wouldn't give me a break down of how the extras were being billed. I had only asked for a couple of extra little jobs that needed to be done differently. I don't believe that they were worth the $800.00 that he was asking. I offered to pay $600.00 and actually told him if he wasn't happy with that I would give him the full $800.00. He agreed to take the $600.00 so I paid his guys and we left it like that. Recently I called Ernie for some other work that I need done and he said that since I didn't pay him what he wanted before, he wasn't going to do anymore work for me. I don't beleive this treatment is fair. Now I have to call the the other companies that were competeing against Wilkens for the tuckpointing job which was much more work than I need now. They are not going to be happy coming to do this littler job since they lost out to Wilkens on the first job. Wilkens wasn't even the cheapest price I had got, I just gave them the job because I thought that I could trust Ernie to be fair and to provide good workmanship. At least I got 1 out of 2.
- Company Response
I'm glad he is happy with the work done. My offer of $800 for the extras was fair as it took the crew of two an extra day. He offered $600 and never offered my price. We did the job that I promised, I didn't insist on my price for extras, and I don't feel that it's my duty as a contractor to continue doing work for clients with whom I disagree.