Rob from East York

I've had two different jobs done by this company, both of which were arranged through Home Depot's installation department. The first job was a window installation, and overall the job was quickly and professionally done. However what really stood out to me was how they handled some problems that arose. Turns out two windows had been measured/ordered the wrong size (this was done by Home Depot, so not Omega's fault). In the first case, they installed a temporary storm window left over from an earlier job that day, so we still had a window while we were waiting for the new one to arrive. For the other, which was only slightly out, they hand-chiselled the frame to fit - and this was bathroom window mounted high above a tub - not an easy location to work). I was really impressed by the extra effort to solve the problem in a way that minimized any inconvenience to me. For the second job, installing some interior doors, the job was quick and professional. Again there were some challenges - the house is old, and the door frames highly unsquare, and even twisted in one case. Again the installer went out of his way to deal with this in the best way possible, discussing the best options to make the doors still look as square as possible (for various reasons we had chosen not to have the doors re-framed which of course would have been the best solution). In the end, everything looks great. I'd guess not the cheapest company, but experienced and professional.