Adam

Our furnace, which had operated without issue for the past 12 years, began to shut down unexpectedly. Although we’d managed to get it running for about a week, it shut down again and woudn’t restart. With the temperature in our house dropping in the middle of winter on a Sunday night, we needed someone to come quickly. Based on the strength of their reviews, we decided to try Climax Air Conditioning—and we’re really glad we did! Sam (the company owner and a technician) was at the house within an hour of our having reached him. He was friendly, professional and courteous, and put protective covers on his shoes to keep our home clean. Once he inspected the furnace, he traced the issue to a sensor that needed cleaning. As soon as that was done, the furnace was quickly running again. Sam patiently explained some important points about furnace and humidifier operation and maintenance, and charged us only for the work that was required—which matched the reasonable fee that he quoted on the phone. We’re incredibly impressed with Sam’s honesty and quality of service, and appreciate how quickly he came to our house. Needless to say, we highly recommend Climax Air Conditioning and will use them for any future related services.

When our bathroom exhaust fan died, and with our usual electrician having moved away, we were left with the challenge of finding a trustworthy, capable professional to take on the job. After having spoken with several contractors listed on HomeStars and elsewhere online, we decided to try Hooman (H Man Electric)—and I’m glad we did. Soon after removing the old fan, he quickly discovered that the duct had separated, which meant that hot, humid air had been venting into the attic, causing some warping of the ceiling. He showed me the issue, and immediately went to Home Depot to purchase a replacement length of duct, along with clamps to secure it. What really surprised us at this point was that although Hooman had already quoted us a competitive price for the initial job, he didn’t charge us more for the additional time and labour he spent with getting the replacement parts and going into the attic to install them. Hooman charged us only the nominal cost he paid for the parts, and gave us the receipt for reference. By the time Hooman had finished replacing the fan and upgrading the duct, he had meticulously cleaned up the area where he’d been working, which had been covered with debris of all sizes and materials. Hooman is polite and professional, and we’ll be calling on him for future electrical projects—as well as recommending him highly.