B.Boudreau

I had a water leak originating from improper siding installation by the builder. Shaun's quickly identified the problem, gave me several options with various cost. His team worked very efficiently and had the repair done in less than 2 days. I would not hesitate using Shaun's team again.

Called them in to repair my 3 year old Bosch dishwasher. It would not drain. Their preliminary diagnosis was that the drain pump had failed. They had to order the part, 5 days and $600 later they replaced the part, then realized that the float box was plugged and also required replacement another 3 day wait. Then after 3 loads we smelled burning ,the unit was dead. Called them back, this time they said the display board was shorted out , waited another 5 days and when the technician replaced it ,the washer still wouldn't work. They could not complete the work. At this point I called Bosch direct and they sent over a factory technician who discovered that the electrical box behind the unit had burned out and shorted out the main control board. This fortunately is under warranty . I will still have to have an electrician install a new box. The Bosch technician did indicate that it was very unlikely that the drain pump required replacement. The reason for non draining is usually a clogged drain line. I would recommend that this company send their technicians on more training.

Frank and his team are true professionals. The project was completed within our budget and timeline. The end results is well beyond our expectations. Attention to detail combined with exceptional vision has created an end product that we can be proud of.